Paul Brown

Paul Brown is the creator of the Face2Face Retention System, IHRSA’s official retention program. He is a 25-year industry veteran, a successful club owner, fitness leader and sales and marketing innovator.

Sessions Presented by Paul Brown

Time Block H - Saturday, 3:00-4:50pm
Presented By Paul Brown
Session Format: Lecture
In this session, you will learn how to double your profits with improved member retention, discuss the vital stages of new member interaction, learn to employ the power of quality face-to-face contacts, and see how personal training fits into member retention. In addition, you will understand how hi-touch and hi-tech alternatives contribute to growing your membership.